(I) Arihant Air Ambulance shall charge a net amount inclusive of aircraft flying charges, medical escort team and other logistic cost involved.

(II) The decision to Air Lift the patient will finally rest with Arihant Air Ambulance Medical escort team in consultation with pilot and neither the client / Patient attendant nor  third party would impose this decision, in the best interest of the patient care and safety.

(III) Arihant Air Ambulance and/or the pilot may refuse to allow any attendant, baggage inside the Aircraft and/or de-board such baggage and/or passenger in case the pilot ,in his sole discretion, deems it fit and proper for the safety of the flight and/or in case the total payload weight exceeds the permissible limit. Additional therapeutic oxygen & wheelchair Arihant Air Ambulance can be provided on client’s request subject to availability.

(IV) If at time of embarkation the condition of the passenger is worse than the details provided, carriage may be refused. Any case, which Arihant Air Ambulance feels, might jeopardize the safety or operation of the patient and/or the Aircraft, will not be accepted. That Arihant Air Ambulance shall not be liable to provide any reasons for cancelling the flight.

(V) That Arihant Air Ambulance shall not be responsible in case of any diversion and/or delay in the flight which may be caused for any reason whatsoever which is beyond the control of Arihant Air Ambulance (including but not limited to permission from ATC/Airport Authorities, cancellation of any such permission, weather conditions, security reasons etc).

(VII) In case the CLIENT cancel Air lift before we take off from the base location, 10% of Total cost plus Operational expenses will be charged on actual.

In case the CLIENT cancel air lift (whatsoever be the reason including death) after flight has taken off from the base location (Delhi or other), the entire amount would be charged and no refund will be given.

(VIII) It is the sole responsibility of CLIENT to ensure that the payments for Charter / Medical Evacuation flights are received from the Patient.

(IX) In case of cancellation of the flight organized by patient when the medical crew reaches airport for Departure from base station an additional cancellation fee of 10% of total cost shall be charged to client and shall be paid to Arihant Air Ambulance.

(X) Airlift is subject to availability of Aircraft, Airworthiness and Weather Condition.

(XI) Arihant Air Ambulance will confirm medical evacuation flight only after the full payment is received by Arihant Air Ambulance.

(XII) In case, if the flight has to be diverted to some other sector/s due to bad weather or other technical reason/s or due to non availability of the parking space or for refuelling at the destination airport or due to non- availability of the night parking facilities at the destination airport, the client would bear the cost of the additional sector/s and Hours flown along with crew accommodation and lodging.

(XIII) CLIENT agrees that the liability of Arihant Air Ambulance shall be limited to the extent that is covered / indemnified by the Insurance Company under the Insurance policy taken for the particular Aircraft and is satisfied with the insurance policy of the Aircraft. Any other tax levied or payable on the date of the flight shall be borne by the Patient or their relatives.

(XIV) All costs are estimated & based on distance and approximate cruising speed of the aircraft in nil wind conditions. Any delay /diversion due to bad weather or refueling purpose, VVIP/VIP flight, unserviceable runway etc. have not been taken into consideration. The final invoice will be based on actual Block Flight Time (measured fro “Engine Starting” to “Engine Switch off”) and aircraft / Helicopter waiting period on ground. The costs include Aircraft Rental, Crew Salaries, Maintenance, Insurance, Fuel Costs, In-flight catering, Route Navigation Charges, Landing and Parking Charges.

(XV) Operator does not hold itself responsible for non-operation of charter for any unforeseen reason/s such as 1. Bad Weather 2. Poor Visibility 3. Non – Availability of clearances from ATC / Defense Authorities / Civil Administration 4. Technical Problem.